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Handcrafted in Florida · The Official Chair of the Beach
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Return Policy

Effective August 1, 2026

14-day returns on full-price items

Full-price items can be returned for a refund or exchange within 14 days of delivery.

Sale items cannot be returned.

Condition

Items must be returned in the condition they were delivered, with all parts. We may deny a refund if a return doesn't meet these requirements.

How to start a return

Contact us first at email us or call us with your order number. We'll confirm the return and tell you where to send it. Please don't ship an item back before you hear from us.

Return shipping

Return shipping is paid by the customer, unless we made a shipping error.

Items damaged in transit are handled separately: see Damaged in Transit on our Shipping & Returns page. Defects are covered by our Warranty.

Questions
Email email us, call call us, or use the contact page. Mail: New Wave Chair Company (d/b/a New Wave Chair Co.), 239 Main St Suite B, Destin, FL 32541.
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